ISS GMT is proud to assist cruise lines with affordable flights for their passengers and crew members. ISS GMT is one of the few agencies who have full access to the specially negotiated net fare airline contracts for both passengers and crewmembers.
ISS GMT maintains over 40 marine contracts specifically for cruise line crewmembers and currently manages routine crew rotations for a number of cruise lines as well as providing dedicated after-hours service for crew in transit to and from the vessels. As cruise lines continue to focus on streamlining operations, outsourcing of the crew travel component to a responsible partner is becoming more commonplace. While most cruise lines have the ability to manage normal crew rotations, such non-routine events such as scheduled and unscheduled dry-docks, vendor and concession travel, and after-hours emergency travel present a unique staffing challenge. ISS GMT provides a turn-key solution to manage this unique type of crew travel.
In addition to marine contracts, ISS GMT maintains a full portfolio of specially negotiated Air/Sea (Cruise) contracts providing coverage to/from North America to virtually every cruise port in the World. ISS GMT currently acts as the in-house agency for a number of cruise lines who outsource their Air/Sea program either in whole, or in part.
ISS GMT offers partnership opportunities to cruise-only travel agencies, allowing them to improve service to their clients while increasing revenues. Special air/sea contract fares have been developed by the airlines to assist cruise line passengers flying to and from the ship. Many cruise ships with international itineraries require that passengers fly into one port to board the ship, and fly home from another city at the end of the cruise. Flying under this scenario would be very expensive under normal circumstances, but air/sea contract fares are designed to help cruise passengers travel in an economical way, with special privileges associated.
As a cruise-only agency, you have the choice to purchase air from a cruise line or you can build your own package to and from the cruise, including hotels, car reservations and more. Now you can bundle airfare provided by ISS GMT with the use of air/sea contracts. Once the flights are requested, ISS GMT will release the air booking details to you and your clients right away. There is no need to wait until just before the cruise departs to get the flight details.
ISS GMT has created a unique online portal for the cruise-only agency community. If you are a travel agency or cruise seller with valid ARC or CLIA membership, we invite you to sign up for our online air/sea booking product, Cruiselink. Cruiselink is a web-based search engine that allows travel agencies to shop and confirm published, consolidator, and air/sea air schedules for their clients from availability. The platform is easy to use and registration is free.
In addition to Cruiselink, our air/sea department is open Monday – Friday from 09:00 – 6:00pm for new bookings. As with all flight reservations booked through ISS GMT, our staff is available 24/7 for our customers should emergencies arise while they are traveling. Travelers who are using an Air/Sea fare must have a cruise as part of their travel itinerary and must be able to produce valid cruise documents to the airline during check-in.
You may also contact us via our online air/sea booking form, live support, or via email to one of our agents at firstname.lastname@example.org.
ISS GMT works directly with individuals as well as cruise lines and marine industry companies who engage ISS GMT by contract for both one-off, dry-dock, new-build or regular crew rotations.
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ISS GMT provides value and expertise to our customers in the Offshore, Yachting, Commercial, Cruise, Aircraft Charter and Humanitarian sectors.Read more >