Clients & Testimonials

Working with this team has been a consistently excellent experience for our crew travel operations — so much so that our booking volume with them has grown significantly over time.

What we value most is their responsiveness: replies are fast, professional, and friendly, which
makes a real difference day to day. Their flight options and routes are practical and well thought
out, at competitive prices. Just as importantly, fares stay stable between quote and booking — a
reliability we rarely found with other agencies.

Their billing is accurate and transparent, and once a ticket is issued the itinerary arrives in a format
that imports straight into a mobile calendar, keeping our crews organized.

A reliable partner we look forward to working with for years to come.

R. Berenyi, Manager, People & Culture, DG3 Diversified Global Graphics Group

I just wanted to extend a huge thank you. I have been a nightmare the past few weeks with flights — we have had so many changes to routing, flying to very remote locations, with date changes and logistics that have been super complicated. The team at GMT have been extremely patient with me and I have been really pleased with the service we have received.

It has been a very stressful time for me on board with all of the crew flights, as I am also juggling accommodation and visas along with my budgetary obligations to my client — all while managing very difficult time zones as we cross date lines and are often booking flights on the run.

I am really grateful for all the help and support I have had.

Thank you!

S. Carlyle, Purser

Having experienced GMT from multiple perspectives as a crew member, a media operator, and a media partner, I can say with confidence that they are the gold standard in global marine travel.

As a crew member since 2012, I was flown around the world through GMT time and again without a single hiccup. As a media operator, I’ve been flown by Captains who work with them, which speaks volumes about the trust the industry places in their services.

Working alongside the GMT team as a media partner has given me the privilege of getting to know them personally. They are genuine, kind, supportive, and forward-thinking a real pleasure to work with. What they do on a global scale is nothing short of impressive.

I also want to take a moment to recognize their crew initiatives, particularly the Oasis Lounge. Providing a dedicated hub for crew at some of the world’s major shows is a testament to their dedication, thoughtfulness, and commitment to bringing people together. It’s more than a lounge, it’s a platform for connection, and it reflects everything that makes GMT stand out. They truly care about the people they serve.

I wholeheartedly recommend GMT to anyone in the industry.

A. Haubrich, Founder, YachtieWorld

I have been running your team ragged for 2 months and although I know we’re not your only client, it’s new for us to have this much traveling all at once. Your agents have been consistently helpful, patient, and seamless in the way they pick up from one another across shifts.

The amazing part is, I have been more hands off and letting our new HR consultant take the lead. When I stepped back in to help clean things up, I wouldn’t have been able to do it without the extra sweetness the GMT agents bring to the table. Never a curt word, never an attitude in their tone. That’s the part that makes it worth it and also says something about management, so thanks to you all as well.

A.I.N., Farnaval Marine Engineering

At OOS International BV, we operate in a fast-paced and demanding offshore environment where precision, reliability, and responsiveness are critical. Global Marine Travel has consistently exceeded our expectations in all these areas. Their deep understanding of the maritime industry, combined with their 24/7 support and seamless travel coordination, has made them an invaluable partner in our operations.

Their team’s professionalism, attention to detail, and ability to manage complex travel logistics—often at short notice—have ensured that our crew movements are handled efficiently and without disruption. Whether it’s arranging last-minute flights, navigating global travel restrictions, or providing tailored solutions for our unique needs, GMT delivers with excellence.

We highly value our partnership and confidently recommend Global Marine Travel to any organization seeking a trusted and experienced travel management provider in the maritime sector.

M. Mulder, OOS International BV

We have been using GMT since 2015, and it has been a wonderful partnership. GMT values strong relationships and consistently delivers excellent service for both our Seafarers and office staff.

P. Selmer-Olsen, BW Epic Kosan Maritime Pte. Ltd

Thank you so much for keeping my personal file on record and would love to work with you again in the future. Like I said, you guys have always been extremely attentive and so helpful to all the many requests we send through. I so greatly appreciate all you and your team did for us on Driftwood and still do for me.

D. Thompson, Chief Stewardess

Just recently, I was tasked with facilitating the coordination of repatriating an injured crew member who required both a wheelchair and handler readily available upon their arrival to the MIA airport. Not to mention book an international same day flight, all of which needed to take place within 120 minutes. Did I call MIA customer service? No. Am I glad I made that 4-minute phone call to GMT? Yes.

Eric S., Yacht Manager

I had the need for a private jet to carry our owner’s wife to an urgent meeting in New York while we were docked in Aruba. I contacted GMT at midnight and we were wheels up at 0800. Everything went smoothly with very little work for the crew and I. GMT took care of everything. We’ll always use GMT for our air charter requests.

J. Flemming, Yacht Captain

Thank you for the great customer service in getting this resolved… I was clearly frustrated at the time but this episode and the actions of GMT and its employees in resolving the issue quickly and professionally has given me a whole new appreciation for your company. Many Thanks and Kind Regards.

S. Czuplak, Yacht Captain

It has been so helpful to have the support of GMT Manila from day 1. With all the crew changes we’ve had in the past 18 months, I can hardly imagine how this intricate process could have gone with any marine travel agency other than GMT.

J. Ikenaga, Orient Line Corp.

I have used your company for many years and recommend you to yacht owners, management companies, and Captain friends. Thank you as always for your amazing teamwork. Best regards,

G. Smith, Yacht Captain

The Apostleship of the Sea of the United States of America has worked with GMT for several years, flying our Cruise Ship Priests to meet their ships. During this time of pandemic their staff was absolutely fabulous and worked quickly to help get each of our priests home. In addition, when we began receiving the e-mails from GMT regarding flights available for crew repatriation, we realized that GMT was working to find a way to make Crew Change HAPPEN! With so many seafarers around the world stuck onboard, or stuck at home, unable to work, it was heartening to see GMT working hard, rather than throwing up their hands. Thank you GMT for caring for the thousands of seafarers who need crew change. We salute you and support your efforts!

D. Badeaux, Secretary General, Apostleship of the Sea of the United States of America

I cannot say enough great things about the service I have received from GMT Cruiselink (Global Marine Travel). Gerda P. has been extremely fast to respond with good information and assistance whenever I have send her an email. She has also worked hard to get waivers from airlines for refunds when she could have told me “it cannot be done.”

This vendor is truly an outstanding partner that is a prime example of the good things a great vendor and business partner can do. I know there are others that do good work, and I have used them with mixed results. GMT and Gerda have simply stood out in a crowd as if they were a true part of my franchise.

S. Coopersmith, Land & Cruise Specialist, Cruise Planners

Over the years I have worked with many members of the GMT team, and I must tell you, and you are MY “Go To” Air Consolidator at Cruise Planners. I know we have others, but Kathy and your other Team Member’s support is “worth their weight in gold”.

L. Zelnio, Travel Advisor Associate, Cruise Planners

Thanks to the efforts of Global Marine Travel, we were able to send 56 crew members home to the Philippines today through a shared charter flight. It’s been extraordinarily complicated to repatriate crew home due to the closure of ports and travel restrictions, and it’s so important to be able to get these colleagues home.

G. Howell, Senior Director of Guest Services, Windstar Cruises

Thank you so very much for getting my son, an established yacht crew member, home. I work for an Australia federal politician and have been dealing with travel exemptions and stranded Australians for months! Currently there are over 27,000 stranded Australians overseas (mainly in Europe) due to COVID. What you have done is extraordinary! I would be more than happy to recommend your agency to our stranded constituents. Again, my heartfelt and deep appreciation for your efforts on my son’s behalf.

D. Wiltshire, Electorate Constituent Adviser

You have all been exceptional to get us through these more difficult times with crew movements.

C. Griffiths, Chief Stewardess | Purser

Your team has been amazing as always with all of our logistics, especially in these trying times.

S. Mason, Yacht Captain

Thank you GMT Team – always open and always around the help. So patient with multiple requests and last minute changes – nothing is ever too much trouble. Your excellent service feels very personal like we all know each other as people rather than just an email address. The agents seamlessly pick up where the other left off, yet provide excellent continuity. Keep up the good work and attention to detail, GMT.

J. Paton, Purser

I had the pleasure of dealing with Kathy T. who after numerous enquires and changes of itinerary was able to secure us with the flights we required. She did so promptly and efficiently as this was a complicated booking. So pleased with the service we received which was also a busy time over the Xmas period. Thank you again Global Marine Travel for your excellent service.

L. Langford, The World – Luxury Residences at Sea

Just wanted to say thank you so much for the Charter flight for Symphony. Everything went very well and we managed to make a big movement go very smoothly. Mark was very helpful and I appreciate your team for all the flight assistance, they are great at what they do!

T. Botes, Crew Accountant, M/S Crystal Symphony

We had a client who had booked non-refundable flights with Celebrity but ended up needing new flights so I found her one-way flights home from her transatlantic cruise through GMT that were under $500 per person. The going rate through United was $2000+ and Celebrity was $1400+. These rates were so low that her friends who had booked through another (non-Cruise Planners) travel agent were convinced I booked her fake flights. Needless to say, our client was very happy.

I also want to mention that Kathy was very helpful and went above and beyond the other day when assisting me with a time change for another set of clients.

I appreciate how easy your (CruiseLink) site is to use and that your team is always accessible. Thank you so much!!

S. Matulonis, Travel Advisor & Sustainable Travel Specialist, Cruise Planners